Glow Rhino Return Policy

Created by Customer Service, Modified on Wed, 10 Apr at 4:04 PM by Customer Service

We are confident you will love our products! However, if you are not 100% satisfied, we do offer returns within 30 days of purchase.


Refunds are available for unaltered products with original packaging intact.



Return Procedure:


  1. Visit Glow Rhino's customer service portal: Here
  2. Submit a customer service ticket with your information along with a description & photo of the issue you are having
  3. Glow Rhino customer service will reply with return eligibility
  4. Once return eligibility is confirmed, ship your product back to Glow Rhino via USPS, FedEx, or UPS
  5. After receiving the product, Glow Rhino will initiate your refund
    • Please note: Refunds are initiated through your original method of payment and may take 5-7 business days to appear back in your account



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